App / Sports
alekstogel collects and stores only the data needed to run your account — from login credentials to transaction records involving ShopeePay and Bank Transfer. This policy tells you exactly what we hold, why we hold it, and what steps you can take to review or correct it, subject to local law and eligible regions.
When you open an account with alekstogel, we collect registration details — your name, email address, and contact number — alongside the transaction records generated each time you use ShopeePay, Bank Transfer, or any other supported local payment method. We also log session activity: the pages you visit, the games you open, and the device type you use to access the platform. This activity data helps us keep your account secure and identify unusual access patterns quickly. We do not sell your personal data to third parties. Where we share data with payment processors — for example, to confirm a Bank Transfer deposit or verify a ShopeePay transaction — that sharing is limited to what the processor needs to complete the instruction. Cookie data collected through your browser is used only for session continuity and basic analytics; you can adjust cookie preferences through your browser settings at any time. Retention periods depend on applicable local law; records tied to financial transactions are typically held longer than general session logs. For a full account of what is held under your profile, open the account section after login and check the data visible there.
This policy covers data processed directly by alekstogel. It does not extend to external services that operate under their own data terms. Understanding the boundary helps you know which questions to bring to us and which to raise elsewhere.
Login credentials, session tokens and device identifiers tied to your alekstogel account fall fully within this policy. We control how that data is stored, who can access it, and how long it is retained.
Deposit and withdrawal records — including ShopeePay confirmations and Bank Transfer references — are logged under your account and covered here. The payment processor's own privacy terms also apply to their side of the transaction.
Game activity data generated inside the alekstogel platform — which titles you open, session duration, and bet history — is stored by us and governed by this policy. Provider studios supply game content only; they do not receive your personal account data.
External links, partner sites, and payment networks operate under their own privacy frameworks. Once you leave the alekstogel platform or interact with a third-party processor, their terms govern. We cannot be responsible for how those services handle data.
You have concrete actions available under this policy, and you do not need to wait for a formal process to use most of them. Log in and open the account section — your registered details, linked payment methods including ShopeePay and Bank Transfer, and recent transaction history are all visible there. If any of those details are incorrect, the account settings page lets you submit a correction request directly. For data you cannot edit yourself — such as historical transaction logs or archived session records — you can contact our support team and request a review. We will confirm receipt and tell you what we can action within the scope of our retention obligations and applicable local law. If you believe data is being held beyond what is necessary, or used in a way this policy does not describe, that is also something you can raise with us. All requests related to your data are handled through the support contact route listed in the section below. Availability of specific rights may depend on local law in your region.
Open the account section after login to see your registered name, contact details, linked payment methods and transaction history. No support request is needed for data you can access directly in that panel.
If your registered email, contact number or other profile detail is wrong, go to account settings and submit the correction. For fields that are locked, contact support and we will guide you through the verification steps shown there.
Use the live chat or email route listed under our policy contact section to ask about how specific data is used. We aim to respond with a clear answer tied to this policy, not a generic acknowledgement.
For retention periods, deletion requests, or anything this policy does not clearly answer, reach our support team directly. We handle each request on its own facts and will tell you what is possible under applicable local law.
If you have a question about your data, a correction to request, or a concern about how information is being used, these are the direct routes to our team. Each channel connects to the same account support staff who handle data and privacy matters.
The live chat icon is visible on every page of the platform. Open it, select the account or privacy topic, and a support agent will pick up your case. This is the fastest route for straightforward questions about data held under your account.
For formal requests — such as data correction, retention queries or detailed privacy questions — email is the right channel. Write to our support address shown on the Contact page. Include your registered account email so we can locate your records.
Log in and open the Help or Account section to find the privacy contact form. This route automatically attaches your account reference, which speeds up how we process data-related requests compared to an unauthenticated contact.
alekstogel applies access controls to limit which internal systems can read your account data. Transaction records tied to ShopeePay and Bank Transfer flows are stored separately from general session logs, which reduces exposure if any one system is queried. We review data access periodically and update our practices when applicable requirements change.
Cookies on alekstogel are used for session continuity — keeping you logged in across pages — and for basic analytics that help us understand which parts of the platform need attention. You can clear or block cookies through your browser settings without losing your account.
Login activity is logged against your account. If we detect access from an unfamiliar device or location, additional verification may be required. You can review recent login history in the account security section after you sign in.
We keep financial transaction records — including ShopeePay and Bank Transfer confirmations — for as long as local law requires. General session and activity logs are held for a shorter period. You can ask support for specifics on what is retained under your account.
When this policy changes in a material way, we update the version date shown at the top of this page. Continued use of your account after a policy update means you have reviewed the new version. For significant changes, we may also notify you through your registered contact details.
These are the questions our account holders ask most often about how their data is handled, what rights they have, and how to act on them.
We collect your registration details — name, email and contact number — plus the transaction data generated when you use ShopeePay, Bank Transfer or other supported payment methods. Session and device data is also logged to keep your account secure. We do not collect data beyond what is needed to operate your account.
Log in and open the account section. Your registered profile details, linked payment methods and transaction history are displayed there. If you want to see data that is not visible in that panel — such as archived logs — contact support via live chat or email and ask for a data review.
We share data only with payment processors — such as those handling ShopeePay or Bank Transfer — and only the data they need to complete a transaction. We do not sell personal data. Third-party processors operate under their own privacy frameworks for their side of the transaction.
Open account settings after login and use the edit fields shown there for details you can change yourself. For locked fields — such as your registered name or identity documents — contact support through live chat or the account help form, and we will walk you through the steps available under our policy.
Retention periods depend on applicable local law. Financial transaction records tied to ShopeePay and Bank Transfer are kept longer than general session logs because local regulations typically require it. You can ask our support team to clarify what is held under your specific account and for how long.
We update the version date on this page when the policy changes in a material way. Continuing to use your account after an update means you have reviewed the revised version. For significant changes, we may also contact you through your registered email or account notification settings.